AI & Technology

Agentic AI Frameworks and Real-World Pitfalls

Framework Comparison

CrewAI, LangGraph, AutoGen: These emerging agent frameworks differ in design and maturity. CrewAI (first released Nov 2023) is a high-level, lightweight Python framework focused on role-based agents[1]. LangGraph (Jan 2024) is a graph-based extension of LangChain for stateful multi-agent flows[1]. AutoGen (by Microsoft) is a conversation-centric, asynchronous framework aimed at scalable multi-agent orchestration[2][3].

Production Readiness

CrewAI is easy for prototypes but still very new. Its simple, "black-box" architecture works for small demos, but experts warn that its lack of mature tooling (e.g. tracing/logging) makes production use tricky[4][5]. LangGraph has been adopted by large teams (e.g. LangChain Labs, multiple enterprises) and is more battle-tested, but users report memory and performance issues in long-running workflows[1][6]. AutoGen is explicitly designed for enterprise scale -- it powers production projects (e.g. at Novo Nordisk) and emphasizes asynchronous, high-throughput messaging[3]. However, as an open framework it requires careful oversight to avoid runaway loops and cost overruns (e.g. token usage)[7].

Scalability

AutoGen's asynchronous core and RPC extensions are built for scaling large agent networks[3]. It supports horizontal scaling via message brokers (RabbitMQ/Kafka) and Kubernetes clusters[8]. LangGraph (LangChain-based) can scale with stateful graphs and streaming, but its abstractions add overhead (each extra agent or tool adds latency)[9][6]. CrewAI is very fast in simple use, with minimal abstraction allowing concurrency by default[10], but it lacks advanced load-balancing -- users need to shard workloads manually. All frameworks rely on cloud infrastructure and LLM APIs, so true scale depends on external cost and infrastructure (e.g. GPU/cloud limits, API rate limits).

Cost-Effectiveness

AutoGen is free to use (MIT licence) -- the only costs are the cloud resources and LLM API calls you provision[11]. LangChain's core (including LangGraph) is open-source, but full enterprise use often incurs fees (for LangChain Cloud, LangSmith monitoring, etc.)[12]. CrewAI offers paid tiers for heavy usage (starts at ~$99 for 100 runs)[11]; beyond light prototyping you'll incur subscription fees. In practice, you might have a scheduled "Synthetic Tester" agent that each day spins up fresh test records (with controlled noise/injections) and then triggers automated test suites on these datasets.

Comparative Framework Summary

Aspect CrewAI LangGraph (LangChain) AutoGen (Microsoft)
Scalability Fast local execution; async tasks can run concurrently by default. Lacks built-in cluster orchestration (requires custom broker setup). Can handle very complex graphs (parallel fan-out/in, hierarchical teams). Each added agent/tool adds orchestration overhead. Stateful loops improve efficiency but use more resources. Designed for large-scale (asynchronous event loop, RPC). Easily integrates with messaging systems and Kubernetes for horizontal scaling. Proven in enterprise-grade deployments.
Reliability Good for prototypes. Core framework is minimalist (less to break), but lacks features like automated tracing, robust error handling. Documented pitfalls (e.g. agent hallucination, latency) require careful design. Mature base with many releases; built-in persistence and streaming support. Some known bugs (e.g. memory leaks per GitHub) mean long-running agents need careful monitoring. Proven in production by many teams. Robust architecture; agent conversations are deterministic by design. Logging/debugging utilities provided, but no built-in safety guardrails -- developer must implement checks. High reliability if properly configured.
Ecosystem Maturity Very early-stage (v0.1); small but active community (LinkedIn promotion, workshops). Limited third-party tooling beyond its own "Tools" package. Part of LangChain's large ecosystem. 600+ integrations (LLMs, tools, databases). Strong community, many tutorials and courses. Corporate backing via LangChain Labs. Growing (launched mid-2024); relies on Python dev community. Good Microsoft docs and examples. Fewer plug-ins than LangChain but integrates with common tools via Python code.
Cost Core library is free (MIT), but high-volume use requires paid CrewAI cloud plans (scales from ~$99/month upward). LangChain core is free (MIT). Paid services: LangChain Cloud (hosted LangGraph, LangSmith) have usage-based pricing (small free tiers, then ~$39+/seat). Entirely free (MIT). No licence fees or subscriptions. Costs are only cloud/LLM API usage.
Support Limited. Community forums and GitHub for open-source. Vendor (CrewAI) offers trainings/workshops. Commercial support only via usage plans. Broad community support (Discord, forums). LangChain Labs offers enterprise support plans and paid features (LangSmith). Rich documentation (though sometimes criticized for being incomplete). Moderate. Official GitHub and MS research channels for issues. Commercial support not specifically advertised. Enterprise teams rely on in-house expertise or third-party consultants.

Architectural Patterns for Scalable Agents

As organisations adopt agentic AI, they must consider architectural patterns that support scalability, maintainability, and performance. Here are some key patterns:


Decouple Planner/Executor

A common pattern (noted by CrewAI guides[14]) is to split agents into Planners (high-level decision-makers) and Executors (doers that call tools or APIs). This mirrors microservices: planners compute goals, executors perform tasks, which simplifies debugging and load-balancing.


Event-Driven Messaging

Implement agents as independent microservices communicating over message queues (e.g. RabbitMQ, Kafka)[37]. This allows horizontal scaling (spin up more instances as load increases) and decouples agent lifecycles. For example, use an orchestrator process that feeds prompts into a message topic, with worker agents subscribing to tasks and publishing results.


Containerised Agents

Package each agent type (or the agent framework runtime) in a container. Use Kubernetes (or similar) to auto-scale based on CPU/Memory usage. As Galileo.ai advises, use container orchestration to add replicas and manage resources[8]. For stateful agents, consider sticky sessions or a state store.


State Management

Use robust state stores or event sourcing. Rather than keeping all memory in Python objects, send agent outputs to a database or log. Techniques like CQRS (Command Query Responsibility Segregation) or event sourcing can synchronise state across distributed agents[38]. For long-term memory (e.g. knowledge graphs or conversation history), store structured records in a DB or graph store, not just in-agent memory.


Asynchronous Execution

Prefer async I/O (Python asyncio or threading) to handle many agents and API calls concurrently. Galileo's blog notes that Python asyncio dramatically reduces latency in multi-agent systems[39]. This is critical when agents call slow tools (search APIs, scraping, etc.)---non-blocking calls let other agents proceed in parallel.


Observability & Logging

Integrate tracing/logging early. All three frameworks lack fully automated observability, so instrument agents to log inputs, outputs, and durations. Use tools like Datadog or ELK/EFK stacks to collect agent logs. For example, CrewAI recommends logging every agent handoff due to absence of built-in tracing[5]. In production, set up dashboards on agent success rates, latencies, token usage, etc.


Feedback Loops

Architect agents with human-in-the-loop checkpoints for critical tasks. For high-stakes validations, route ambiguous agent outputs back to QA engineers or automated validators (unit tests) before committing changes. This fits the "Hybrid agent" model[7] where developers can intervene.


Synthetic Environments

When testing agents themselves, create sandboxed simulations. Tools like Gym or custom test harnesses can emulate production systems. Run agents against these simulated environments in CI (see Galileo's simulation-based testing[22]). This is akin to chaos engineering: introduce controlled variability and ensure agents adapt.

Integrating Agentic Workflows into QE Pipelines

To use agents in a CI/CD quality pipeline, follow these steps:

  1. Provision Test Environment via Agents: Trigger an IaC agent as an early pipeline stage. For example, a Jenkins/GitHub Actions step calls a Terraform-agent (e.g., via a Dockerized CrewAI/AutoGen process) that parses a natural-language environment spec and applies cloud changes[23]. Once resources spin up, the pipeline continues.
  2. Populate Knowledge Base: Concurrently, run a Knowledge-Agent to ingest test plans, documentation, and past bug reports. The agent uses Graphiti-like logic to extract and load these into a knowledge graph database[27]. This KG becomes a live reference: subsequent agents (test generators, analysers) can query it for background info (e.g. "which modules relate to this feature?").
  3. Generate Synthetic Test Cases: Invoke a Synthetic-Data agent (e.g. using Databricks Mosaic API) to create evaluation data. The agent could, for example, generate edge-case inputs or randomized transactions simulating real usage[34]. Feed these into the test suite.
  4. Execute Tests with Agents: Deploy the agentic test runner. For example, an AutoGen workflow where one agent simulates user actions (clicking through UI), another calls backend APIs, another checks system logs. These agents coordinate (AutoGen's message bus handles turns) and report success/fail stats. Because the environment is dynamic, the Pipeline monitors agent outcomes with thresholds set beforehand (as Galileo recommends[29]).
  5. Validate & Monitor: Use a Dynamic Testing agent to watch agent behaviour. For instance, an integration test agent could periodically sample data from the running system (APIs, UI) and run assertions. Mismatches or degraded performance trigger alerts. Continuous monitoring tools (per Galileo) ensure agents still perform as expected over time[32].
  6. Update Knowledge and Metrics: After each test run, a Reporter-Agent summarizes results (pass/fail, coverage, new insights) and updates the KG and dashboards. The KG learning (like Graphiti) is iterative: new test findings enrich the knowledge graph for future planning.
  7. Human Review Loop: Finally, pipeline gates should include manual review of agent-critical steps. If an agent-driven test fails unexpectedly, a QA engineer investigates (since agents may hallucinate). Over time, agent logs and KG can highlight recurring pain points, guiding future agent improvements.

By embedding these agentic steps into the CI/CD process, QA teams can automate environment setup, testing, and analysis. Each agent-centric stage publishes its logs/results to the pipeline dashboard. Crucially, teams should start small (a pilot agent for one feature) and iterate, expanding agents' scope as confidence grows -- avoiding the anti-pattern of "too many agents, too fast"[40].

Sources

Sources: Analysis is based on recent expert articles and case studies on agent frameworks[1][3][4][2][22][34], and documented industry examples (Klarna's AI assistant success & struggles[19][20]). All technical claims reference these authoritative sources.

Alejandro Sanchez-Giraldo
Alejandro Sanchez Giraldo
Head of Quality Engineering and Observability

Alejandro is a seasoned professional with over 15 years of experience in the tech industry, specialising in quality and observability within both enterprise settings and start-ups. With a strong focus on quality engineering, he is dedicated to helping companies enhance their overall quality posture while actively engaging with the community.

Alejandro actively collaborates with cross-functional teams to cultivate a culture of continuous improvement, ensuring that organisations develop the necessary capabilities to elevate their quality standards. By fostering collaboration and building strong relationships with internal and external stakeholders, Alejandro effectively aligns teams towards a shared goal of delivering exceptional quality while empowering individuals to expand their skill sets.

With Alejandro's extensive experience and unwavering dedication, he consistently strives to elevate the quality engineering landscape, both within organisations and across the wider community.

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